How We Work: Your Treatment in 7 Steps
We coordinate your treatment in seven steps, from your first message to 2 years of aftercare. An independent, licensed doctor makes the medical decisions and the partner hospital provides facilities and nursing. We organise everything around them.
What are the 7 steps?
Here is what each step involves and what to prepare.
1. Message us
Get in touch on WhatsApp, by phone or through our contact form, and tell us which treatment you are considering and roughly when. A coordinator replies and answers practical questions.
2. Medical pre-assessment
You fill in a health questionnaire and, if relevant, send photos, X-rays or recent test results. The doctor looks at whether the treatment may be suitable or needs more information. Some people are advised not to go ahead.
3. Personalised plan and quote
If the doctor agrees to see you, we send a written plan. It names your doctor and the hospital or clinic, and lists hospital nights, hotel nights, transfers, aftercare and anything not included. Take your time and share it with your GP.
4. Travel planning
Once you decide to proceed, we confirm dates with the doctor and hospital. You book flights, and we arrange VIP airport transfers, any hotel nights in your package and a checklist of what to bring.
5. Consultation and treatment
In Antalya you meet your doctor in person before anything is done. They examine you, review your tests, go through risks and alternatives, and confirm whether treatment goes ahead. You sign consent only once your questions are answered, and a coordinator can come along to help.
6. Recovery in Antalya
You spend the nights set out in your plan in hospital and then at the hotel. Your coordinator checks on you and organises transport to follow-ups. Before you fly, your doctor confirms you are fit to travel and you get your medical report in English.
7. 2-year aftercare
Back home, your coordinator keeps in touch on WhatsApp for 2 years. Medical questions go to your doctor, who may ask for photos or updates. Register your treatment with your GP and keep copies of your reports.
Who is responsible for what?
Three parties share your care. Knowing who does what gets a concern to the right person quickly.
| Area | MYK Healthroutes | Partner hospital | Your doctor |
|---|---|---|---|
| Pre-assessment | Collects and forwards your information | – | Reviews and decides on suitability |
| Written plan | Prepares and sends it | Confirms facilities and stay | Confirms the procedure |
| Travel and hotel | Arranges transfers and hotel nights | – | – |
| Consent | Helps with communication | Provides forms and records | Explains risks and obtains consent |
| Treatment | – | Provides theatre, ward and nursing | Performs the procedure |
| Recovery | Coordinator visits and transport | In-patient care | Medical follow-up and fitness to fly |
| Aftercare | WhatsApp contact for 2 years | Medical records | Answers medical questions |
What happens if there is a complication?
All surgery and many treatments carry risks. If a complication happens, your treating doctor and the hospital manage your medical care. We handle communication between you, your family, the doctor and the hospital, and help with extra hotel nights or travel changes.
- During your stay. The hospital and your doctor treat you. Your coordinator keeps you and anyone you choose updated.
- If you need to stay longer. We rearrange hotel nights and transfers. Your written plan sets out how extra costs are handled.
- After you return. Contact your coordinator, who passes the details to your doctor. In an emergency, call your local emergency number or go to the nearest hospital.
We strongly advise travel insurance that covers medical treatment abroad and complications of planned treatment. Standard policies often exclude both, so read the wording.
How do you handle my health data?
We only collect the health information the doctor needs to assess you. With your consent, it is shared with your treating doctor and hospital, and stored securely. Our privacy notice explains how we process special category data under UK GDPR.
Ready to start?
Tell us what you are considering. There is no obligation to book.
Book your online consultation
Tell us which treatment you are considering and a coordinator will explain the pre-assessment. There is no obligation to book, and the doctor decides whether a treatment suits you.